Job opportunities at Black Dog
Join a team that is devoted to making the world a mentally healthier place.
About the Institute
Founded in 2002, The Black Dog Institute is a not-for-profit Medical Research Institute and a globalleader in translational mental health research. We harness the latest technology and other tools to quickly turn our world-class research findings into clinical services education and e-health products that improve the lives of people with mental illness and the wider community. Our areas of strength includesuicide prevention, e-mental health, workplace mental health, novel treatments and prevention in young people.
Our mission is to enable mentally healthier lives through innovations in science, medicine, education, public policy and knowledge translation.
Knowledge Translation, Clinical Services
A central priority of the Black Dog Institute is knowledge translation – addressing the gap between what is known from research and the implementation of this knowledge with the intent of improving health outcomes and efficiencies in the health care system. At the Black Dog Institute, we combine expertise in clinical services with innovative research to develop new and effective strategies for people living with mental illness. An appointment at one of our clinics is an opportunity to access healthcare at the highest level, based on scientific and clinical evidence as well as the voice of lived experience.
About the Role
This position is responsible for the management of mental health services, programs and overarching clinical operations of the Black Dog Institute. This role works in conjunction with the Clinical Director and Director Knowledge Translation to ensure the overall smooth running of the apex (tertiary referral) and base (prevention/early intervention online, community-oriented) clinics in accordance with the policies, procedures and values of the Black Dog Institute.
Key areas of focus for the role include working with senior managers and clinic practitioners to introduce new services and programs and working towards gaining accreditation of the clinic. The role will also ensure the efficient management, administration and financial operation of clinical services.
Key Duties and Responsibilities
- Create and implement business plan, including budget, in line with three to five-year strategic goals
- Provide regular management reports against business plan, external contract KPIs and budget
- Manage a team of doctors, allied health professionals and administration staff to ensure smooth running of apex (tertiary referral) and base (prevention/early intervention online, community-oriented) clinics
- Ensure compliance with all relevant policies and procedures, accreditation requirements, Medicare Australia requirements Budget and finance management
- In conjunction with BDI IT function ensure that clinic IT systems are fit for purpose, interoperable and support the efficient running of apex and base clinics
- Develop, implement and monitor systems and procedures which support a process of quality assurance and continuous improvement.
- Promotion of clinical services, in conjunction with BDI Marketing function, to relevant audiences
- Ensure the provision of Executive Assistance to the Clinical Director
- Ensure effective linkages with research tasks, current projects and clinic protocol compliance with relevant regulations/legislation and Black Dog WHS policies and practices.
To be successful in this role you should have:
- Relevant qualifications and a minimum 5 years Practice Management experience in a clinical environment
- Proven business skills: planning, budgeting, implementation and reporting
- Demonstrated experience in leading a team to deliver high quality customer service to external and internal clients
- Demonstrated experience leading innovation and continuous improvement in a practice setting
- High-level IT skills and computer literacy, interfacing and integration of IT software and services, data management and MS Office applications, including practical knowledge of a medical software package/patient resource database e.g. Blue Chip
- Knowledge of OH&S responsibilities and commitment to attending relevant OH&S training
- Highly developed organisational, time management and delegation skills
- Excellent communication skills – staff, practitioners and patients - including problem solving and negotiation
- Experience in the Not For Profit sector.
How to apply
Please submit a cover letter addressing the selection criteria alongside your CV to email@example.com, using the subject line: Practice Manager application via BDI Careers.
Applications close: 22 January 2017
Download the position description.
Any current jobs and position vacancies will be advertised here, as well as on selected third party websites.
Marian Spencer Head of Operations People and Culture
"As part of the passionate and collegial team at Black Dog you will be contributing to the translation of innovative research into services and programs that are creating mentally healthier lives for all."
If you would like to enquire about working at Black Dog, please contact our Operations Team via email